Frequently Asked Questions

• After the fact bookkeeping – Typically once a month services that are performed after the prior month has ended. This is also common if you haven’t done your bookkeeping in a while and need some clean-up. You handle the day-to-day operations of your business. We work behind the scenes on the books recording the activity that has occurred on a schedule of your choosing. We reconcile, review and provide financial reports. 
• Full charge bookkeeping – Typically performed on a more frequent basis like once a week or daily.. We work for you or with you, front and center, running payroll, managing AR/AP, paying bills on a schedule of your choosing. We reconcile, review and provide financial reports. 

How does virtual bookkeeping services work? 

•  Depending on the schedule that you choose for the books to be updated, we can perform the bookkeeping services daily, weekly, twice monthly, monthly, quarterly, and annually. Whenever our scheduled time occurs, the day before is the deadline to turn in documents that relate to the bookkeeping; bills, checks written, etc. During this update day, we will also perform any other tasks that may be due to process; online banking activity, payroll, paying bills, and reconciliations. We have many clients that don’t provide any documents, we can access the banking and credit card accounts online. This allows the bookkeeper to grab statements, look up check images, deposit details and be able to fill in a lot of the missing details without having to ask the client for all the information. If you don’t feel comfortable with that, we will rely on you to provide all the information. You should also check with your bank, many these days allow for view only access where we are assigned our own login. 

How do I get my documents to you? 

• Dropbox is our preferred, we also use Odrive, Google Drive, OneDrive, email, snail mail. We can conform to any process that makes our clients’ life easier. 
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What accounting software do we work with? 

• We work with QuickBooks Pro, Premier, Enterprise and QuickBooks Online. We do not work with QuickBooks Self-Employed, QuickBooks for Mac or any other accounting platform that is not QuickBooks. 

 What if I don’t use QuickBooks? 

• Chances are we will not be able to do your books. Convert to QuickBooks Online, everyone is doing it. 

When can I expect my financial reports every month? 

• Our goal date is the 15th of each month for the prior month closing. Situations that can delay this process are open items, documents and questions that are waiting to be received in order to finish up.